Denki News

September 7, 2006

Apple battery recall replacements arriving

Filed under: Macintosh, Portables — icruise @ 5:43 pm

As most of you no doubt already know, Apple has recently followed in Dell’s footsteps in recalling Sony-made lithium ion batteries for their portables, thanks to the possibility that said batteries might overheat and cause a fire. This is bad news for the companies involved, but it couldn’t have come at a better time for many PowerBook and iBook users, since their batteries are likely nearing the end of their functional lives anyway.

This was the case with my 12″ PowerBook G4. I had one battery that I got for my original 12″ PowerBook (back when they were first released in 2003) and one that came with my current 12″ PowerBook (from about a year and a half later). I signed up for the recall online and was told that only the older of the two batteries was eligible. However, DHL brought me two new batteries a couple of weeks later. The model and serial number of my other “non-eligible” battery don’t seem to be part of the recall, so I don’t know if it was a mistake or not, but I’m not going to be complaining. Two new batteries will extend the functional life of my PowerBook by quite a bit. Since they retail for around $130 apiece, this is a pretty big deal.

On a side note, the return process for these batteries was very painless for me. Just put in your serial numbers on the web site above and request a replacement. They’ll send you a new battery or batteries and you send back the old one in the same box, using the pre-paid postage label. Some people have mentioned that they’ve had trouble getting batteries that should be eligible for the recall recognized by the system, however.

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4 Comments »

  1. Replacement for my MacBook Pro battery came with a disclaimer that I will be charged:

    1. $143.33 if the old battery was not returned (eligible for exchange or not)

    2. $121.11 if the battery was inelegible for replacement AND the old battery was returned.

    Let us know if you get an invoice for that ineligible battery.

    Comment by Mark — September 12, 2006 @ 4:32 pm

  2. I saw that notice, but if you’ll read it again you’ll see that it is the standard “service notice” that is given to people when sending their parts in for service. I’m not convinced that it applies to the recall at all.

    Comment by icruise — September 13, 2006 @ 12:54 am

  3. Meaning what, if you don’t send the recalled battery back, it would be okay? I thought about that… i wanted to keep the “defective” battery just in case i might need a backup, but i didnt want to get charged for a defective one either. Plus, who knows, it might actually explode on me (bad karma), so i just sent it back to be on the safe side.

    Comment by Mark — September 14, 2006 @ 2:04 am

  4. I’m not advocating that you keep a defective battery. I’m just saying that in my opinion Apple hasn’t really made it clear what might happen if you (for whatever reason) didn’t return the battery.

    Comment by icruise — September 14, 2006 @ 4:46 am


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